What is Personal Data?
Love2Test at makeallshort.com is operated by the Love Foundation for people using health services in Vietnam. This notice explains how personal data is collected, used, disclosed and retained, and how you can exercise your rights. Personal data processing is subject to Vietnam’s Law on Personal Data Protection No. 91/2025/QH15 and applicable implementing rules.
Personal data is information that identifies a person or helps identify a person. Health information requires particular care because it is sensitive personal data.
The personal data that we collect and gather
The personal data that we collect and gather includes:
- General personal data, known as Identity Data, refers to information that is related to an ordinary individual and allows for the identification of that person, whether directly or indirectly. This includes sensitive information such as name, surname, national identification number, date of birth, blood type, religion, gender, and biometric data (such as fingerprints, facial images, recorded voices), among others.
- Contact information, such as name, address, phone number, email, and social media details.
- Electronic data, such as IP address, cookies, geolocation data, activity logs and electronically stored identity information.
- Service data.
- Social media details.
Purposes of processing the data
We use personal data to provide requested services, coordinate appointments and support service operations. Any consent request must explain the data, purpose and parties involved. Optional processing requires separate consent where required by Vietnamese law; processing without consent is limited to circumstances permitted by that law.
Personal data processing
Once we receive personal data from the source of personal data, we will proceed as follows with your personal data:
- Collection and Consolidation
- We will collect and gather the data for the purpose of studying and designing suitable services.
- We may also disclose your information to partners and collaborators of the project's foundation, in order to provide you with accurate, precise, and efficient services.
- We may also disclosure of your information to collaborating entities with the project foundation for research, development, and societal benefit will be made, with no personal data displayed.
Data Storage and Retention
The nature of data storage will involve storing data on the cloud. The retention period will be in accordance with the topic "Data Processing Period." The data processing period is set at 10 years. Once the retention period has expired, or if we no longer have the right or legal basis to process your personal data, we will proceed to destroy the personal data by deleting it from the system. We will aim to complete this process within 30 days from the end of the aforementioned period.
Disclosure of Personal Data
Love2Test at makeallshort.com, operated by the Love Foundation, discloses your personal data to clinics and various service centers within the project network. These include the service centers listed on the website for booking services or individuals, as well as other external organizations, for direct benefits related to your service reception. This disclosure of personal data may involve forwarding for treatment purposes or for the benefit of your life, including disclosing personal data to various agencies in accordance with relevant laws. Additionally, the Foundation may summarize the operational activities and service provision in various formats to provide summarized information to relevant funders and to present the Foundation's achievements. However, no personal data will be disclosed.
Rights of Data Owners
As a data owner, you have the following rights to exercise:
- Right to withdraw consent: You have the right to withdraw your consent for the processing of your personal data that you have previously provided to us, as long as your personal data is still in our possession.
- Right of access: You have the right to access your personal data and request us to provide you with a copy of such data. You may also request us to disclose any personal data that you did not consent to provide to us.
- Right to rectification: You have the right to request us to rectify any inaccurate or incomplete personal data.
- Right to erasure: You have the right to request us to erase your personal data under certain circumstances.
- Right to restriction of processing: You have the right to request us to restrict the processing of your personal data under certain circumstances.
- You may request information about processing, refuse or withdraw consent, request access, correction, a copy, deletion, restriction or objection to processing, and seek protection, complaint resolution or compensation as provided by Vietnamese law. These rights are subject to applicable conditions and exceptions.
Questions or data-rights requests: [email protected].